Terms & Conditions

Introduction

Welcome to Arain7Group. These Terms & Conditions ("Terms") govern your use of our websites, mobile applications, and services, including Arain7.com (e-commerce platform) and Arain7Express (trade and logistics platform), collectively referred to as "Services."

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Definitions

• "Arain7Group" refers to Arain7Group and its subsidiaries, including Arain 7 LLC (USA), Arain7 SMC Private Limited (Pakistan), and Wuzhou Alan E-commerce Co., Ltd (China).
• "Arain7.com" refers to our e-commerce platform for online shopping and digital commerce.
• "Arain7Express" refers to our trade and logistics platform for international shipping and trade services.
• "User" refers to any individual or entity using our Services.
• "Content" refers to all text, images, videos, and other materials available on our platforms.
• "Services" refers to all features, functionalities, and offerings provided through our platforms.

Acceptance of Terms

By using our Services, you represent and warrant that:

• You are at least 18 years of age or have parental consent
• You have the legal capacity to enter into these Terms
• You will comply with all applicable laws and regulations
• All information you provide is accurate and complete

Account Registration

Account Creation

To access certain features of our Services, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

Arain7.com - E-Commerce Terms

Product Listings

As a seller on Arain7.com, you agree to:

• List only products you have the right to sell
• Provide accurate and complete product descriptions
• Set fair and competitive prices
• Maintain adequate inventory levels
• Comply with all applicable laws and regulations

Purchases and Payments

As a buyer on Arain7.com, you agree to:

• Provide accurate payment and shipping information
• Pay for all purchases in accordance with our payment policies
• Review product details carefully before purchase
• Understand that sales are final unless otherwise specified

Prohibited Items

The following items are prohibited on Arain7.com:

• Illegal goods and services
• Counterfeit or unauthorized items
• Hazardous materials
• Items that infringe intellectual property rights
• Any items prohibited by applicable laws

Arain7Express - Trade & Logistics Terms

Service Agreement

By using Arain7Express services, you agree to:

• Provide accurate shipment information
• Declare all items honestly and completely
• Comply with all import/export regulations
• Pay all applicable duties, taxes, and fees
• Ensure proper packaging and labeling

Shipment Responsibilities

You are responsible for:

• Ensuring shipments comply with all laws
• Providing necessary documentation
• Paying for services in advance
• Insuring high-value shipments
• Following packaging guidelines

Limitation of Liability

Arain7Express liability is limited to the value of the shipment as declared by the customer, unless additional insurance is purchased.

Intellectual Property

All content, trademarks, service marks, logos, and intellectual property on our platforms belong to Arain7Group or our licensors. You may not:

• Use our intellectual property without permission
• Copy, modify, or distribute our content
• Create derivative works based on our platforms
• Use our trademarks in any manner

User Conduct

You agree not to:

• Use our Services for illegal purposes
• Interfere with or disrupt our Services
• Attempt to gain unauthorized access
• Upload malicious code or viruses
• Spam or harass other users
• Violate any applicable laws

Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information.

Payment Terms

• All payments must be made in accordance with our payment policies
• Prices are subject to change without notice
• We reserve the right to refuse or cancel orders
• Refunds are subject to our refund policy
• You are responsible for all taxes and fees

Dispute Resolution

Governing Law

These Terms are governed by the laws of Pakistan, without regard to conflict of law principles.

Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration in Pakistan, except for matters that may be taken to small claims court.

Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class actions.

Limitation of Liability

To the fullest extent permitted by law, Arain7Group shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from your use or inability to use our Services
• Damages exceeding the amount you paid for our Services

Indemnification

You agree to indemnify and hold Arain7Group harmless from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.

Service Availability

We strive to provide reliable Services, but we do not guarantee uninterrupted access. We may modify, suspend, or discontinue Services at any time without notice.

Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on our platforms. Your continued use of our Services constitutes acceptance of the updated Terms.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: legal@arain7.group
• Phone: +92 337 0611430
• Address: Street No. 4, House No. 145, Chak No. 128/15-L, Mian Channu, Punjab, Pakistan
• Website: www.arain7.group