Privacy Policy

Introduction

Arain7Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our mobile applications, and engage with our services including Arain7.com and Arain7Express.

This policy applies to all Arain7Group platforms and services, and by using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information ("Personal Information") about you in a variety of ways, including:

• When you register for an account on Arain7.com or Arain7Express
• When you make a purchase or use our services
• When you contact our customer support
• When you subscribe to our newsletter
• When you apply for jobs or partnerships

Types of Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, payment information
• Business Information: Company name, business registration details, tax identification
• Shipping Information: Delivery addresses, recipient details
• Communication Data: Messages, support tickets, feedback

Automatically Collected Information

We automatically collect certain information when you use our services:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: Approximate geographic location
• Cookies and Tracking: User preferences and session information

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our services
• Transaction Processing: To process orders, payments, and shipments
• Customer Support: To respond to your inquiries and provide assistance
• Communication: To send you important updates, newsletters, and promotional materials
• Security: To protect against fraud and ensure platform security
• Analytics: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with legal obligations and protect our rights

Information Sharing

We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing companies
• Shipping and logistics providers
• Cloud hosting and data storage services
• Customer support platforms
• Analytics and marketing tools

Business Transfers

We may share or transfer your information in connection with a merger, acquisition, or sale of assets, subject to applicable laws.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage and access controls
• Regular security assessments and updates
• Employee training on data protection
• Limited access to Personal Information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your Personal Information:

• Access: Request access to your Personal Information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your Personal Information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your Personal Information
• Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platforms:

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us understand how our website is used
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

International Data Transfers

Arain7Group operates globally and may transfer your Personal Information to countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Binding corporate rules
• Other legal mechanisms as required

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will take steps to delete such information immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@arain7.group
• Phone: +92 337 0611430
• Address: Street No. 4, House No. 145, Chak No. 128/15-L, Mian Channu, Punjab, Pakistan
• Website: www.arain7.group